Communication for salespeople
The fundamental requirement of successful sales is the employee\'s belief in the value of their product or service, which enables them to sell it with effortless conviction. The right approach of communication and proficiency in the most effective communication techniques is also crucial in the process. Our Communication for salespeople training provides effective assistance in this regard.
For whom do we recommend our Communication for salespeople training?
Sales isn’t always the most gratifying task; sometimes, customers perceive it as intrusive or burdensome. However, it can also be a positive experience for them, should they deal with a truly proficient salesperson. We recommend the training to every employee involved in sales within the organisation, whether they work on the background aspects of sales activities or directly interact with customers, either in person or over the phone. Our Communication for salespeople training is not only recommended for those who are dissatisfied with their sales performance, but also for those who want to attract more returning customers, improve their technique, and receive reliable feedback which allows them to further refine their skills.
Results of Communication for salespeople training
The salesperson will enjoy the process of sales. If there were any internal barriers before, following the training, they will perceive the situation as an act of providing assistance and engaging in two-way communication. They will perform their job with confidence and a positive attitude. With this newly acquired approach, they can validate the customer that they made the right call by choosing the particular business or company, as they’ve had a pleasant experience. The organisation’s sales figures and revenues will increase, with a growing number of returning customers. The average transaction value will rise as well, since a satisfied customer is more likely to purchase from the same company multiple times.
Themes and process of the programme
Diagnosing the complete process of sales, from the initial approach to its closing.
Simulation exercises make the individual subprocesses more experiential.
At the beginning of the training, participants' sales techniques are recorded, and by reviewing these videos, they receive precise feedback on what they are doing well, and what might be improved.
First impression and practicing initiating contact.
Questions the customer can only say "yes" to.
Poor choice of words and expressions that must be avoided at all costs.
Differences between benefits and features - which one to emphasize, and to whom?
What constitutes a high-value purchase?
Future-oriented questions for closing the purchase.
Attendance
In-Person / Online
Recommended group size
145-16 participants
Duration
1-2 days
Available in
Hungarian / English
Demo training and blended learning
On request
Format
Training
Recommended for
Employees involved in sales
Do you have any further questions regarding our Communication for salespeople training?
Please provide us with your contact details and our training expert will reach out to you shortly. Or feel free to contact them via one of the options below!
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